Privacy Policy

Privacy Policy

Introduction

Welcome to https://emergency-water-removal-fort-collins-co.ecojohns.com (hereafter referred to as “Emergency Water Removal Fort Collins CO,” “we,” or “our”). We prioritize and respect your privacy by ensuring the security and protection of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, access, and management of your information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and its successor, the California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Transactional Data Security Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://emergency-water-removal-fort-collins-co.ecojohns.com
  • Mobile applications and services associated with our brand
  • Interactive features and services on our platforms
  • Any third-party tools or integrations accessible through our site, though these may have their own privacy policies that govern data collection. We encourage you to review these policies before engaging with any external links or services.

Processing Activities

This policy outlines the ways in which we process your personal information when:

  • You use our applications and services as an authorized user, granting us access to specific data for personalized experiences.
  • You visit our websites linked to this Privacy Policy, enabling us to track interactions for improvement and analytics purposes.
  • We communicate with you via email, calls, or text messages (SMS) for transactional, promotional, or informational reasons.

Personal Data Collection

We collect a variety of personal data to enhance your experience and provide our services effectively. This includes:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details (if provided) for direct deposits or payments.
  • Purchase Information: Items bought through our services, quantities, dates, and associated costs.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types to deliver content tailored to your device.
  • Location Data: GPS coordinates and location services data for location-based services and personalized advertising (with your consent).
  • Feedback: Reviews, comments, and responses provided by you to improve our products and services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms, including public posts and profile information.
  • Product Information: Details about the products or services you show interest in, view, or purchase on our website.

We acquire this data through direct input by users, tracking technologies, and third-party providers who assist us in delivering our services.

Cookies

We utilize cookies to enhance user experience and gather analytics data. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary Cookies: Crucial for navigating our website and ensuring basic functionalities.
  • Preference Cookies: Remembering user preferences, such as language or content display settings.
  • Analytics Cookies: Tracking website usage and gathering statistical data to improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for the duration necessary to fulfill the purposes for which it was collected. Once these purposes are met, we securely delete or anonymize the data in accordance with legal requirements. This process ensures that your information is not retained longer than required.

Security Measures

We employ robust security measures to safeguard your personal data:

  • Encryption: All data transmitted and stored is encrypted using industry-standard protocols to protect against unauthorized access or disclosure.
  • Secure Third-Party Processing: We engage secure third-party service providers to process sensitive information, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal data from minors. If you believe we have collected such information by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your jurisdiction and local laws, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data
  • Restriction on processing
  • Data portability
  • Objection to the processing of your data
  • Non-discrimination in our services
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights, please reach out to our privacy team at the contact details provided. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding your data, please contact us:

We value your trust in our commitment to privacy and data protection.